The mutual rights and obligations of the User and the Operator arising from the use of the Application are governed by these Terms and Conditions:

1 Definition

1.1 In these terms and conditions:

1.1.1 "Operator" is Mr. Pavel Strejček, date of birth 15 April 1976, place of business Valdštejnova 839/75, 350 02 Cheb, Czech Republic, ID: 66331021

1.1.2 "Application" means the web application called SignedText.com, whose main functionality includes the Signing and Verification Service and which is accessible from the SignedText.com web address.

1.1.3 "GTC" means these General Terms and Conditions.

1.1.4 "Agreement" means the agreement concluded between the User and the Operator, the subject of which is the granting of a License to use the Application to the User under the terms and conditions set out in these GTC.

1.1.5 "Licence" means a non-exclusive licence to use the Application on the terms and conditions set out in these GTC.

1.1.6 "User" means any legal or natural person other than the Operator who uses the Application.

1.1.7 "User Account" means the non-public portion of the Application that is accessible to the User after entering the Login Credentials.

1.1.8 "Login Credentials" means the unique combination of the User's login name and password selected by the User, which the User stores in the Application's database when establishing a User Account through the Application and/or automatically generated by the Application for the User.

1.1.9 "Subscription" means the User's paid access to a certain Plan, with a specified period (e.g., monthly or annual).

1.1.10 "Plan" means the type of Subscription that determines primarily the maximum number of Signatures and any other parameters of the service.

1.1.11 "Document" means any text content created, inserted, or managed by the User through the Application, regardless of its length, structure, division, or display method. A Document may contain one or more Signatures.

1.1.12 "Signature" means a separate signature unit created by the User in relation to a specific Document. Each Signature is considered a separate unit for the purpose of calculating Plan limits.

1.1.13 "Signature Version" means any content or other modification of the same Signature, recorded within the versioning function. A Signature Version does not constitute a new Signature, is not counted separately toward the Plan limit, and serves exclusively to record the development and changes of the same Signature.

1.1.14 "Signature Block" means an individual text element forming part of a Signature. Blocks are part of the Signature and do not constitute separate signature units.

1.2 For the purpose of calculating Plan limits, one (1) Signature is considered to be each separate signature unit, regardless of the number of its versions or blocks, and regardless of the length or structure of the Document.

1.3 Purposeful creation of versions, blocks, or other modifications to circumvent the Application's tariff restrictions is prohibited. The Operator is entitled to assess whether limits are being circumvented and to take appropriate measures, in particular, adjusting the number of Signatures counted, limiting functionality, or canceling the User Account.

2 Process of concluding the Application Use Agreement

2.1 The display of the button called "Register" in the user environment of the Application is a proposal for the conclusion of the Agreement by the Operator.

2.2 The User's click on the "Register" button constitutes the User's unconditional acceptance of the proposal to enter into the Agreement, and this act constitutes the conclusion of the Agreement.

2.3 By clicking on the box (so-called checkbox) containing the description "I agree to the terms of use" and then clicking on the button in the sense of 2.2, the User agrees to these GTC.

2.4 Upon conclusion of the Agreement, the following provisions of these GTC come into force.

3 Using the App

3.1 The Operator grants the User a Licence to the extent and under the terms and conditions specified in the User Environment of the Application, in particular those specified for the User Account type.

3.2 The User undertakes to pay the Operator a fee for granting the Licence in the amount specified in the Application's user environment, and if the fee is not specified for a particular method of use (especially for a given User account), the Licence is granted free of charge.

3.3 In the event that the License is granted for a fee, the Operator shall have the right to provide the performance of the Agreement (e.g. to make available a given part or functionality of the Application) only at the moment when the fee for granting the License is paid, and if the User does not pay the fee for the License in full within the period specified by the Operator, otherwise immediately, the Agreement shall be terminated without further delay from the beginning.

3.4 The Operator is entitled to make the User Account fully and/or partially inaccessible to the User after the expiry of the Licence Period.

3.5 Each User is entitled to have only one (1) User Account. Creating multiple accounts by a single natural or legal person for the purpose of circumventing Plan limits, using the service free of charge, or other service abuse is expressly prohibited. The Operator is entitled to merge, limit, or cancel such accounts without prior notice. The User Account is non-transferable, and the User is not entitled to provide access data to third parties.

3.6 The User does not have the right to grant a sub-license to a third party to use the Application.

3.7 The User must not use the Application for fraudulent, illegal, or deceptive purposes.

3.8 The Operator has the right to shut down, modify and/or make the Application or any part thereof unavailable from the relevant Internet address at any time for any reason.

3.9 The User has the right to use the Application under the terms of the Agreement in the current version available from the relevant Internet address.

3.10 When using the Application, the User undertakes to act in such a way that no damage is caused to him or the Operator by using the Application.

3.11 The User agrees not to use signatures created by the Application as qualified or recognized signatures or seals.

3.12 Subscription payments are processed by a third party acting as the Merchant of Record (“MoR”). The Merchant of Record is primarily responsible for processing payments, calculating and remitting applicable taxes, issuing tax documents, processing refunds, and resolving payment disputes. The specific Merchant of Record is always identified at checkout. The contractual relationship regarding the payment transaction arises between the User and the respective Merchant of Record. The payment is considered made at the moment the successful transaction is confirmed by the Merchant of Record.

3.13 The User may change their Plan at any time. A change to a higher Plan takes effect immediately (within the current period). A transition to a lower Plan is scheduled for the end of the current prepaid period, as is the transition back to the Free Plan.

3.14 After the end of the Subscription (e.g., in the case of non-renewal or transition to a lower Plan), already created signatures can be used temporarily and even in excess of limits for at least 3 days. After this period, the Application stops displaying and verifying signatures that exceed the current Plan limit. The cancellation of the subscription does not automatically lead to a refund of the amount already paid. The conditions for refunds are set out in the document Refund Policy.

3.15 The conditions for refunds are set out in the document Refund Policy. If the user is a consumer within the meaning of applicable laws, they may have the right to withdraw from the contract within 14 days of concluding the contract, provided the service has not been fully provided with their prior express consent and acknowledgment that they thereby lose the right of withdrawal. Refund requests and any chargebacks are processed by the Merchant of Record in accordance with its terms and applicable laws.

3.16 Accounts that have not been properly confirmed (e.g., by email address) may be removed by the Operator at any time. The Operator is also entitled to remove a User Account that has not been actively used for more than 12 months, contains no Signatures, or is on a Free Plan and has had no activity performed on it.

3.17 The Operator reserves the right to suspend or cancel a User's account at any time in the event of a breach of these GTC, abuse of the service, or suspicion of circumventing technical or tariff restrictions.

3.18 The User may delete their User Account at any time using the functions available in the Application. Deleting the account will result in the irreversible deletion of data stored in the service, with the exception of data that the Operator or third parties are required to keep under legal regulations. If the User has an active Subscription at the time of account deletion, the account deletion does not affect the already paid subscription period. The conditions for refunds are set out in the document Refund Policy.

3.19 Tax documents and related payment data are processed and stored by the respective Merchant of Record according to its own legal obligations and terms.

3.20 The service provided under the Free Plan is provided without any guarantee of continuous availability. The Operator reserves the right to remove any content created under the Free Plan, limit its availability, or terminate the Free Plan entirely at any time and without prior notice. If technically possible, the User will be informed of the planned limitation of the Free Plan in advance.

3.21 The subscription automatically renews for the next billing period unless the user cancels it before the end of the current period. The user can cancel the subscription at any time through the User Account. The cancellation of the subscription takes effect from the next billing period.

3.22 The Operator reserves the right to change the subscription price. However, the price change applies only from the billing period following the notification of the change. The User is informed of the price change in advance via e-mail or a notification within the Application. If the user does not agree with the price change, they have the right to terminate the subscription before the change takes effect.

4 Databases

4.1 The User is not entitled to use the Application to extract the database associated with the Application by machine (especially by means of so-called software robots).

4.2 The User and the Operator hereby agree that any data entered by the User into the database of the Application are parts of the database collected by the Operator and become part of the Operator's database, without the User acquiring any right to the database of the Application by his actions described in this paragraph.

4.3 The Parties are aware, declare and make it undisputed that the Application fulfils the conditions of Section 562 (2) of the Civil Code, i.e. that the data records in the Application and its database as an electronic system are reliable and are carried out systematically and sequentially and are protected against changes.

5 Liability for damages

5.1 The provisions of this article of the GTC do not apply to consumers.

5.2 The Operator is liable only to the extent permitted by applicable laws. The total liability of the operator is limited to an amount equivalent to the subscription paid by the user in the last 12 months. This does not affect liability that cannot be excluded or limited by law.

5.3 The Operator provides the service and the Application "AS IS." It is not responsible for short-term or unexpected outages and is not obliged to compensate for service outages in the form of refunds or other performance. Short-term malfunctions are not considered a breach of the Agreement.

6 Change of GTC

6.1 The User acknowledges that the Operator enters into the Contract in the ordinary course of business with a large number of persons and the Contracts are by their nature binding in the long term for repeated performances of the same kind with reference to these GTC. The Parties make it undisputed that the nature of the Operator's obligations under these GTC implies and has already implied prior to the conclusion of the Contract a reasonable need for a subsequent amendment to these GTC.

6.2 The Operator reserves the right to unilaterally change or supplement these terms and conditions. The updated version of the terms will be notified to the user before the change takes effect, via e-mail or an announcement upon logging into the application. Minor changes may take effect on the day of publication. Substantial changes take effect no earlier than 15 days from their announcement. By continuing to use the service after the change takes effect, the user expresses agreement with the new wording of the conditions. If the user does not agree with the change, they have the right to terminate the subscription before the change takes effect.

6.3 In the event that a new Agreement is concluded for an existing User Account (i.e. renewal or extension of the User Account), such Agreement shall be governed by the GTC as amended on the date of conclusion of such Agreement.

7 Data protection

7.1 The Operator is legally obliged to protect and secure the personal data provided. Therefore, the Operator uses various effective security technologies to protect personal data from unauthorised disclosure or use.

7.2 For more detailed information on data protection, please refer to the Privacy Policy here: Privacy policy

8 Mandatory consumer information

8.1 This article of the GTC of the Terms and Conditions is effective only with respect to the User who is a consumer. The provisions set out in this article of the GTC do not apply in particular to entrepreneurs - sole traders or commercial companies.

8.2 The Operator hereby informs the User that:

8.2.1 The address for delivery of documents to the Operator is the same as the Operator's registered office address as stated above;

8.2.2 The Operator's telephone contact is +420 777 039 808;

8.2.3 The Operator's address for the delivery of electronic mail is info/at/signedtext.com;

8.2.4 The Operator's remuneration for the Licence is set including all taxes and fees and the amount and/or method of calculation is set out in the Application;

8.2.5 The User is obliged to pay the Operator the fee for the Licence, if the Licence is not provided free of charge, in one of the ways specified in the Application's user environment for the respective option;

8.2.6 The User shall not incur any delivery costs;

8.2.7 To use the Application, you must have access to the Internet and a standard web browser;

8.2.8 The User shall have the right to withdraw from the Agreement without giving any reason and without any penalty within 14 days of acceptance of performance. Acceptance of performance shall be deemed to be the provision of the Licence;

8.2.9 in relation to the Operator, the User does not incur any costs for the use of remote means of communication;

8.2.10 The data on the conclusion of the Contract, including these Terms and Conditions, are stored in the database of the Application and the User has access to them through the User Account.

8.2.11 The User has the possibility to detect errors by checking the User Account;

8.2.12 Correction of data entry errors can also be done through the Application and, where the Application does not allow it, through technical support, whose contact details are provided in the Application;

8.2.13 The Operator complies with all applicable laws of the Czech Republic; no other codes are binding on the Operator;

8.2.14 The Operator does not use any means of out-of-court dispute resolution;

8.2.15 The subject of the Contract is not the delivery of goods, so the provisions of the Act on Claims do not apply to the Applications; liability for obvious or hidden defects of the Application, which the Application had at the time of its access to the User, can be claimed from the Operator under the conditions provided by law, the Contract and these GTC;

8.2.16 The User is obliged to comply with these GTC, which are also part of the Contract, and the valid and effective legislation of the Czech Republic;

8.2.17 The User may address a complaint to a supervisory authority or a state supervisory authority. The Czech Trade Inspection Authority handles out-of-court consumer complaints in the manner and under the conditions set out in the relevant legislation.

9 Governing law

9.1 These GTC, as well as the Contract, are governed by the law of the Czech Republic, in particular Act No. 89/2012 Coll., the Civil Code, as amended.

9.2 Any disputes arising under the Contract and/or these GTC shall be decided by the courts of the Czech Republic having jurisdiction in the matter and place.

10 Efficiency

10.1 These GTC shall come into force and effect on March 5, 2026.

Agree to Cookies

ANNEX NO 1

1 What are cookies

Cookies are small text files that are stored in your browser when you visit a website. They are necessary for the site to function properly (for example, to keep the user logged in and to transfer data securely between pages).

2 What cookies we use

This website uses only necessary technical cookies which:

• maintain an active user session (logins, form content);
• ensure communication security (protection against request forgery, server load balancing);
• store information that the user has closed or confirmed the cookie information bar.

Some cookies are temporary (session cookies) and are automatically deleted when the browser is closed. We may also use a technical cookie with a longer validity period that remembers the user's choice regarding displaying or closing the cookie notification banner. We do not use any third-party cookies or cookies for analytics, personalization, or marketing. In case of redirection to the payment page of the Merchant of Record, third-party cookies may be used according to the privacy policy of the respective Merchant of Record.

3 Legal basis and compliance

According to Section 89(3) of Act No. 127/2005 Coll., on Electronic Communications, and Article 5(3) of the ePrivacy Directive, technical cookies "necessary for the provision of a service explicitly requested by the user" can be stored without prior consent. The processing of these cookies is based on Article 6(1)(b) of the GDPR (performance of a contract / provision of a service) and Article 6(1)(f) of the GDPR (legitimate interest in the secure and functional operation of the website).

4 How you can manage cookies

If you also wish to block or delete these necessary cookies, you can do so in your browser settings. However, please note that without them the site may not function properly (e.g. you may not be able to log in or submit a form).

5 Updates to this notice

We may modify this document from time to time, e.g. when the functionality of the site or legal requirements change. The date of the last update is set out in the General Terms and Conditions. If we ever start using non-essential cookies, we will show you a consent notice beforehand.