When requesting a refund, we follow these rules:

Customers may request a refund within 14 days of the purchase date.

Refund requests are processed by the payment provider acting as Merchant of Record (MoR) for the transaction and are refunded to the original payment method used for the purchase.

After the 14-day refund period, payments for subscriptions are non-refundable.

Subscriptions can be cancelled at any time, and the service will remain available until the end of the current billing period.

Refunds do not apply to any subsequent renewal payments made after the refund period has expired.